Effective Date: May 21, 2026
VorteX Global Solutions ("VorteX," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, mobile applications, communication systems, and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with VorteX Global Solutions.
We may collect the following information:
Full name
Email address
Mobile telephone number
Pickup and destination information
Location and device information
Login and authentication data
Payment and transaction-related information
Driver and customer account details
Communications submitted through forms, SMS, or customer support
We use collected information to:
Provide transportation coordination and related services
Verify customer and driver identities
Authenticate user logins
Send account notifications and security alerts
Improve our services and platform functionality
Respond to customer inquiries and support requests
Maintain operational safety and service quality
Comply with applicable laws and regulations
By voluntarily providing your mobile phone number, you consent to receive SMS text messages from VorteX Global Solutions regarding:
One-time passcodes (OTP)
Account authentication
Login verification
Ride and booking notifications
Customer support updates
Security-related alerts
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted solely for operational purposes.
We do not sell or rent personal information to third parties.
We may share information only when necessary to:
Provide requested services
Comply with legal obligations
Protect company rights and security
Support operational vendors or technology providers under confidentiality obligations
VorteX Global Solutions implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, or destruction.
While we strive to protect your information, no electronic transmission or storage method can be guaranteed to be 100% secure.
Our website and applications may use cookies, analytics tools, and similar technologies to improve user experience, analyze traffic, and enhance platform performance.
Our services may integrate with third-party providers, including payment processors, mapping services, authentication providers, and communication platforms. These providers maintain their own privacy policies and practices.
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
We reserve the right to update or modify this Privacy Policy at any time. Updates become effective immediately upon posting on our website.
VorteX Global Solutions
4380 S Wayside Dr
Houston, TX 77087
United States
Email: Ops@VorteXGlobalSolutions.com
Phone: 1-800-299-4564
By using our website, mobile applications, or services, you acknowledge and agree to the terms of this Privacy Policy.